Online Authorization
Your Details
Vehicle Details
Repair Agreements
Most estimates performed prior to disassembly of the vehicle are not accurate because of the probability of hidden damage. Therefore, it is our practice that accurate estimates of the cost to repair, as well as the expected time to complete repairs, are not made until we have disassembled the area of damage to your vehicle. Our normal process is as follows:
1. Obtain your approval for us to repair your vehicle and to negotiate with your insurance company if required.
2. Itemize all visible external damage.
3. Disassemble the damaged area to locate hidden damage.
4. Itemize the previously hidden damage and predict the likelihood of any additional damage.
5. Contact you or your insurance company for inspection and approval of the additional costs required to repair all damages found.
6. Update you with a more precise delivery date and time as repairs progress.
Douglas APB follows its own repair procedure to insure a quality repair backed by a written warranty. Some differences may exist between our exact repair process and the procedures outlined on insurance company estimates. However, any differences that would affect total repair costs will be discussed with you or your insurance company beforehand.
In the event that Douglas APB does not repair your vehicle, there will be a charge for any labor performed in regards to disassembling and estimating the damage, restocking fees for the pre-ordered parts and/or materials, storage for the time the vehicle was in our possession, and any other fees reasonably incurred by Douglas APB related to your vehicle.
All charges for repairs must be paid when the vehicle is ready for delivery. In some cases, it requires your assistance by following up with the insurance company to make sure they make timely payments. You also authorize Douglas APB to act as power of attorney to sign insurance checks to pay for damages to above vehicle.
Douglas APB will do its best to prevent delays in the repair of your vehicle, however, it is important to understand that parts and insurance delays are sometimes beyond our control and we cannot be responsible for them. We will do our best to keep you informed at the frequency you desire.
Employees of Douglas APB and its sublet vendors may occasionally operate your vehicle for testing, moving, or pickup/delivery purposes. Also, during the process of repair, it is normal for the battery to be disconnected which may result in loss of radio station. or other memory presets. I hereby authorize the repairs of the vehicle, as referenced above, and acknowledge that I understand all of the above. Douglas APB are not responsible for the security or condition of any personal property left in the vehicle. An express mechanics lien is hereby acknowledged on this vehicle to secure the amount of repairs thereto.
The customer and Douglas Auto Paint & Body agree that this Authorization Form may be executed and delivered by electronic signatures and that the signatures appearing on this Authorization Form have the same force and effect and is the legal equivalent of your manual signature
About This Repair Center
Douglas Auto Paint & Body - Conroe
FAQS
What types of insurance do you accept for auto body repairs?
We work with most major insurance providers to make the process as smooth as possible for our customers. Our team has experience dealing with various insurance claims, and we'll assist you in navigating the paperwork and communication with your insurance company. Rest assured, we're here to help you get your vehicle back on the road hassle-free.
How long does a typical auto body repair or paint job take?
The duration of our services can vary depending on the extent of the work required. Minor repairs or touch-up paint jobs may take just a few days, while more complex jobs, such as extensive collision repairs or custom bodywork, may require more time. We'll provide you with a detailed estimate and timeframe during your initial consultation, and we always strive to complete the work efficiently without compromising on quality.
Do you offer a warranty on your auto body and paint services?
Yes, we stand behind the quality of our work, and most of our services come with a warranty for your peace of mind. The specific warranty terms can vary depending on the type of service and materials used. During the consultation phase, we'll provide you with detailed information about the warranty coverage applicable to your particular project. Our goal is to ensure your complete satisfaction with our services, and our warranty is a testament to our commitment to your vehicle's longevity and appearance.
